At Border States Electric Supply, customers always come first. In our continuing effort to make our Web site as informational and user-friendly as possible, we ask that you please take a few minutes to fill out this questionnaire. GENERAL INTEREST Are you currently a BSE customer? Yes No In which segment(s) of BSE's market do you do business? (Select all that apply) Industrial Construction Utility DataComm How did you find out about our Web site? BSE Sales Literature Referred by an Associate Through a Search Engine (Which one? ) Manufacturer Link (Company Name? ) Other () What was the purpose of your visit today? (Select all that apply) Gathering general information about BSE Looking for a specific product or type of product Searching for the nearest branch location Reading the latest Industrial, DataComm, Construction or Utility Circuit newsletter Accessing the BSE extranet Looking for technical support information Other () Please rate each of the following items on a scale of 1-5: Your proficiency with the Web (1=new to the Web; 5=Web pro) The navigability of our Web site (1=poor; 5=excellent) The usefulness of the content on our Web site (1=poor; 5=excellent) Our Web site's overall ease of use (1=extremely difficult; 5=a breeze) COMMENTS/SUGGESTIONS: PLANNED IMPROVEMENTS In addition to the Web site you are currently visiting, we have a full e-commerce site under development. This site will include many useful customer-service features. Please rate each of the following features on a scale of 1-5 (1=would rarely use; 5=would use frequently): Ordering merchandise in a secure, online environment Accessing purchase order status online Checking your company account status from your computer Downloading software patches from product manufacturers Emailing BSE customer support for quick answers to technical and accounting questions Joining online discussion groups What other feature(s) would you like to see incorporated on this site? ADDITIONAL COMMENTS OR FEEDBACK Contact Information (optional) Name: Job Title: Email Address: Business Name: Location (city and state): Phone Number: Back to Contact Us
At Border States Electric Supply, customers always come first. In our continuing effort to make our Web site as informational and user-friendly as possible, we ask that you please take a few minutes to fill out this questionnaire.
GENERAL INTEREST
Are you currently a BSE customer? Yes No
In which segment(s) of BSE's market do you do business? (Select all that apply) Industrial Construction Utility DataComm
How did you find out about our Web site? BSE Sales Literature Referred by an Associate Through a Search Engine (Which one? ) Manufacturer Link (Company Name? ) Other ()
What was the purpose of your visit today? (Select all that apply) Gathering general information about BSE Looking for a specific product or type of product Searching for the nearest branch location Reading the latest Industrial, DataComm, Construction or Utility Circuit newsletter Accessing the BSE extranet Looking for technical support information Other ()
Please rate each of the following items on a scale of 1-5: Your proficiency with the Web (1=new to the Web; 5=Web pro) The navigability of our Web site (1=poor; 5=excellent) The usefulness of the content on our Web site (1=poor; 5=excellent) Our Web site's overall ease of use (1=extremely difficult; 5=a breeze)
COMMENTS/SUGGESTIONS:
PLANNED IMPROVEMENTS In addition to the Web site you are currently visiting, we have a full e-commerce site under development. This site will include many useful customer-service features. Please rate each of the following features on a scale of 1-5 (1=would rarely use; 5=would use frequently):
Ordering merchandise in a secure, online environment Accessing purchase order status online Checking your company account status from your computer Downloading software patches from product manufacturers Emailing BSE customer support for quick answers to technical and accounting questions Joining online discussion groups
What other feature(s) would you like to see incorporated on this site?
ADDITIONAL COMMENTS OR FEEDBACK
Contact Information (optional) Name: Job Title: Email Address: Business Name: Location (city and state): Phone Number:
Back to Contact Us
